Welcome to Pennyprizes, your bulk supply warehouse!


FAQs

Getting Started:

Who is Pennyprizes?

Pennyprizes is a family run Veteran owned business located in Plainfield, Illinois whose primary focus is to supply shops with quality items in bulk lots.

Who can purchase from Pennyprizes?

Although the majority of our customer base is from on line sales (Ebay, Amazon) we do welcome local sales.

How do I register?

To register as a Pennyprizes customer simply visit the “Log In” section on our home page and complete the easy registration form.

Is there a cost to register?

Absolutely none.

General:

What types of items do you offer?

We have a diverse lot of both pre-owned and new merchandise ranging from home goods to electronics.

Where do you get the items you have for sale?

We acquire our stock primarily from major retail outlets, in the form of overstock, liquidations, or discontinued merchandise.

Are the products offered new or used?

Our Items come from major retailers and are new in the box, overstock, or from a business liquidation. There may be cosmetic defects in the packaging, but the product is otherwise new.

Can I just buy one of the items in your lots?

Our inventory is generally only available in lot purchases, however we will occasionally offer items for individual sale. Please visit the “Individual Items” section of our website to browse availability.

How is the cost per lot determined?

To ensure our customers will make a profit on the items sold, we generally price each item at a quarter to a half of its average resale value. Lot prices are the collective total of those figures, typically rounded down to the nearest $5 increment.

Can I get a discount if I buy multiple lots?

Customers enjoy our low “no haggle” prices everyday, however we will occasionally offer a discount on a special multi-lot purchase. Discounted multi-lot purchases will be listed on our website when available.

I just purchased a lot, now what?

Once your purchase has been made, we will contact you within 24 hours to schedule a pick up or delivery time.

How do I get the lot(s) I've purchased?

Once you have made a purchase we will contact you within 24 hours to schedule a delivery or pickup. Our warehouse is generally available for pickups 7 days a week, however we will need to arrange a pick up time to ensure proper loading assistance is available for you. Deliveries are also made 7 days a week. When we contact you we will arrange the most convenient time possible for you.

Are items exchangeable?

The majority of our items are sold in lots and are not exchangeable unless an agreement has been reached prior to purchase.

When do new lots become available?

Lots are posted, and available for sale, as they are prepared. Typically 2-5 lots will be added daily.

Is there a way to be notified when new lots become available?

Yes. We will notify all registered members daily with information on our available lots. Notification will be via our emailed newsletter. If you have registered with Pennyprizes you will automatically receive our daily newsletter unless you request to opt out. If for some reason you are not receiving it, please contact support@pennyprizes.com.

Payments:

What forms of payment are accepted?

Pennyprizes.com operates in the United States and uses United States Currency (USC). The forms of payment that are currently accepted are Mastercard, Visa, American Express, Paypal, cash and company check payments.

How do I purchase a lot?

Once you have located the lot you would like to purchase, simply click the “add to cart” button. When you are done with your selections click the “Shopping Cart” icon and then follow the prompts to checkout.

What is the cost of delivery?

Delivery is a flat fee of $30 for customers within 25 miles of our warehouse. Contact customer service for pricing outside the 25 mile range. The delivery cost is only applied once per purchase, regardless of how many lots are bought.

General:

How do I contact customer service?

We can be reached by email by contacting us at support@pennyprizes.com or by telephone by calling (815) 514-9126.

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